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2141 Bryan Avenue Roseville, MN 55113

They declared to themselves, “It works!” Project performance has never felt better. But it was short-lived. Managers of vendor and project projects started to hide errors and keep the information secret. Turnover rose, and employee morale fell. This resulted in poor project performance and bad relationships with both the vendor community and the supplier community. Short-term bullying had an impact on customer satisfaction and financial performance, both long-term. After the bullying was stopped, many of the worst offenders were urged to leave. It took time and effort to create a positive environment for work.