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Microsoft Dynamics CRM software’s core components are the MSSQL data base, web service layer, system services level, query processor and processor for secured ad hoc inquiries using XML. There are also plug-ins, reporting services, and plug-ins. The SDK comes with the application and allows you to customize or integrate the platform. The web service layer manages communication between applications. With other components developed for improving functionality, the server platforms is responsible for creating specific objects in the domain and building blocks for the app. Microsoft Exchange server processes the incoming as well as outgoing E-mails.